sharepoint 2010

Implementing a SharePoint 2010 Intranet

Jamie McAllister

27 Feb 2012 • 1 min read

I was asked to point someone in the direction of a website that had the high level steps for implementing a SharePoint 2010 Intranet recently. After a little digging I found nothing that said what I felt needed to be said at the right level. So, I wrote the bullets myself, and am posting here in the hope they'll be useful.

1. Preparation
2. Implementation
3. Training
4. Launch
5. Iteration
6. Support and Monitoring

1. Preparation

Requirements Workshops
Formulate Intranet Vision Statement
Work on Application Design to meet the Requirements and Vision
Design an Information Architecture suitable for the Design
Plan Permissions and Security
Formulate Architecture for expected operations, loads, and future extensibility
Agree and commission Visual Design
Validate above steps with the business
Use Intranet Vision Statement to formulate a Governance Policy with the business and IT
Plan End User Adoption strategy for use from Training phase onwards (this informs training, launch, support and monitoring)

2. Implementation

Purchase Hardware and Software
Install and Configure SharePoint
Perform further configuration and Development to meet the user requirements
Validate and stress test the install

3. Training

Common SharePoint training for all Users
Administrative training for Admins
Power User Training for key individuals
Outline roles and responsibilities as per Governance plan
Provide online on-demand training resources long term

4. Launch

Launch the product to a subset of the organisation
Provide carrots to encourage use of the new system
Promote trust and confidence in the new way of working
Put the Governance plan into effect
Encourage use of the available functionality whenever it offers benefits over the old way of working.

5. Iteration

Bring further teams and functionality into the Intranet in bite sized chunks.
Allow Power Users to "roll their own" functionality if the Governance Policy allows it.

6. Support and Monitoring

Ensure tiered support is available from knowledgeable power users, user forums and discussion boards, and full on technical support
Monitor usage of the Intranet to identify problems / unexpected lack of use
Monitor Search terms to tune Search for best effect
Promote the new platform for a significant period after launch
Send newsletters promoting new functionality / Publicise success stories

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